Privacy Policy

Gates Consulting Group
A business of RSG & Associates, LLC

Effective Date: November 3, 2026

Gates Consulting Group respects the privacy of individuals and organizations that visit our website, inquire about our services, or engage us for professional consulting services.

This Privacy Policy explains how we collect, use, share, and protect information in connection with our website and consulting services.

1. Information We Collect

We may collect personal and organizational information that you voluntarily provide when contacting us, purchasing services, completing intake questionnaires, or submitting supporting documentation.

This information may include:

  • Name and contact information, including email address and telephone number.

  • Church or nonprofit organization name and related organizational details.

  • Information submitted through our website Contact form.

  • Organizational governance, program, financial, and administrative information provided during consulting engagements.

  • Documents and records submitted to support grant readiness assessments or other consulting services.

  • Communications related to service inquiries, purchases, and client engagements.

We request that visitors not submit confidential financial information or sensitive organizational documents through our general website Contact form. Clients receive separate instructions for submitting supporting documentation.

2. How We Use Information

We use information collected for legitimate business and service-related purposes, including:

  • Responding to questions and service inquiries.

  • Processing and administering consulting service purchases.

  • Conducting grant readiness assessments and other agreed-upon consulting services.

  • Preparing reports, recommendations, and related client deliverables.

  • Scheduling consultations and communicating with clients.

  • Maintaining appropriate business, financial, and administrative records.

  • Improving our services and website functionality.

  • Complying with applicable legal and regulatory obligations.

We do not sell personal information to third-party advertisers.

3. Website Contact Form and Email Communications

When you submit an inquiry through our website Contact form, we use the information provided to respond to your request and communicate about our services.

You may also contact us directly by email.

Please avoid including sensitive personal financial information, confidential organizational records, passwords, or other highly sensitive information in general inquiries.

4. Client Intake and Supporting Documents

Gates Consulting Group uses OkaySend as a third-party platform to facilitate client intake and the submission of supporting documents.

Information submitted through OkaySend may include organizational records, financial information, governance documents, and other materials relevant to the services requested.

We use this information to evaluate organizational readiness, identify gaps, develop recommendations, and prepare agreed-upon deliverables.

OkaySend processes information according to its applicable terms and privacy practices. Clients should review those policies when using the platform.

5. Payments and Third-Party Payment Processing

Payments for Gates Consulting Group services may be processed through Stripe or other authorized payment providers.

Payment processors collect and process payment information according to their own privacy policies and security procedures.

Gates Consulting Group may receive transaction details necessary to confirm purchases, administer services, process authorized refunds, and maintain business records.

We do not request that clients submit payment card details through our general website Contact form.

6. Information Sharing

We may share information with trusted third-party service providers when reasonably necessary to operate our website, process payments, collect client documentation, communicate with clients, or deliver consulting services.

These providers may include website hosting, payment processing, document collection, and business communication services.

We may also disclose information when required by law, to respond to lawful requests, or to protect legal rights and the security of our operations.

We do not sell client documents or organizational information to third-party advertisers.

7. Website Cookies and Analytics

Our website is hosted through Hostinger and may use cookies or similar technologies necessary for website functionality, security, and performance.

As of the effective date of this policy, Gates Consulting Group has not intentionally enabled Google Analytics, Meta Pixel, or other third-party marketing-tracking tools on its website.

Website hosting and embedded third-party services may independently use cookies or collect technical information according to their own practices.

If our use of analytics or marketing technologies changes, we will update this policy and provide any additional notices or choices required by applicable law.

8. Information Security

We take reasonable administrative and operational precautions to protect personal and organizational information entrusted to us.

We use third-party service providers to support website operations, payment processing, and client document collection.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Clients should use the designated document submission process rather than ordinary website inquiry forms when providing sensitive organizational records.

9. Information Retention

We retain personal and organizational information for as long as reasonably necessary to provide requested services, maintain appropriate business records, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the services provided.

Third-party service providers may maintain information according to their own retention policies and applicable agreements.

10. Your Privacy Requests

You may contact Gates Consulting Group to request access to, correction of, or deletion of personal information that we maintain about you.

We will review and respond to requests as required by applicable law and subject to legitimate business, contractual, recordkeeping, and legal obligations.

To submit a privacy-related request, email info@gatesconsultinggroup.com.

11. External Websites and Third-Party Services

Our website may contain links to third-party websites, payment platforms, or document submission services.

Gates Consulting Group is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors and clients to review the privacy policies of those services before providing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

Updated versions will be posted on our website with a revised effective date.

13. Contact Information

For questions about this Privacy Policy or the handling of personal and organizational information, please contact:

Gates Consulting Group
A business of RSG & Associates, LLC
Email: info@gatesconsultinggroup.com
Website: gatesconsultinggroup.com

This Privacy Policy is intended to describe our information-handling practices and does not limit privacy rights provided under applicable law.